.

Showing posts with label community needs assessment. Show all posts
Showing posts with label community needs assessment. Show all posts

Friday, May 28, 2010

The San Antonio Public Library wants your opinion!

As the next step in its strategic planning process, the San Antonio Public Library is conducting a public survey to gather community input on current library resources and services as well as new directions the library should take in the future. A questionnaire has been mailed to households throughout the City and County covering topics such as how people currently use the library, what needs exist for new resources and services, and what the priorities are for library service in the next five years. Both library users and non-users are included in the survey.

Library Director Ramiro Salazar emphasized the importance of responding to the survey. “Customer service is the highest priority of the San Antonio Public Library. As we plan the San Antonio Public Library of the future, it is essential to have input from the entire community, both those who use libraries regularly and those who use them infrequently or not at all. We ask that everyone who receives a survey complete and return it.” Mr. Salazar noted that, in order to ensure responses from a wide range of County residents, the survey was available in both English and Spanish.

The Community Needs Assessment survey is being administered by consultants ETC Institute and is funded through gifts and donations to the Library. For more information the public may call (210) 207-2631.

Monday, October 26, 2009

The San Antonio Public Library wants your opinion!

The Library is conducting a Community Needs Assessment to help us determine the course we should take for the next several years – what services we should offer, where new libraries are needed, how we can improve our services – anything and everything about the Library is under discussion.

Whether you use the Library a lot, a little, or not at all, we would like to hear from you. If you use the Library a lot, what can we do to make your Library experience even better? If you use the Library a little, what would help you to take advantage of more of our resources and services more often? And if you don’t use the Library at all, we would appreciate it if you would take some time to tell us why not.

We'd like to invite you to participate in a focus group to share your opinions about the Library. Focus groups will be held at the branch libraries listed below. Please join us to let us hear your thoughts. Refreshments will be provided.

For more information, please call Beth Graham at 207-2638, Roberta Sparks at 207-2635, or Jessica Ramos at 207-2632.

Don’t forget – your input is essential in helping us develop the San Antonio Public Library’s plan for the future! Thank you!

The Library Community Needs Assessment is funded by a donation from the San Antonio Public Library Foundation.

PLEASE NOTE CORRECTED Focus group times and locations

Monday, November 2 • 6:00 p.m.-7:15 p.m.
Great Northwest Branch Library, 9050 Wellwood or
Igo Branch Library, 13330 Kyle Seale Parkway

Tuesday, November 3 • 12:30 p.m.-1:30 p.m.
Brook Hollow Branch Library, 530 Heimer Road or
Pan American Branch Library, 1122 Pyron Avenue

Tuesday, November 3 • 6:00 p.m.-7:15 p.m.
Carver Branch Library, 3350 El. Commerce or
Forest Hills Branch Library, 5245 Ingram Road

Wednesday, November 4 • 12:00 noon-1:15 p.m.
McCreless Branch Library, 1023 Ada Street or
Westfall Branch Library, 6111 Rosedale Court

Wednesday, November 4 • 6:00 p.m. - 7:15 p.m.
Las Palmas Branch Library, 515 Castroville Road or
The Tobin Library at Oakwell, 4134 Harry Wurzbach Road